IT User Support Analyst
Full-Time, 80 Hours per pay period, Day Shift
Covenant Health Overview:
Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.
Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer.
Under direct supervision, provides support to end-users for PC, server, network, applications and hardware. Responsible for configuring, installing and supporting hardware and software
Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to an Associate’s degree. Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.
Minimum Experience: Minimum of one (1) year of data processing operations or Personal Computer support. Experience working with LAN's/WAN's and working knowledge of required hardware and software.
Licensure Requirement: Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.
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