Covenant Health

Job Title
Patient Service Rep II
ID
3169265
Facility
Covenant Medical Management
Department Name
FLOAT POOL

Overview

CMG

 

 

 

 

 

Patient Service Representative, Float Pool

Full-Time, 72 hours per pay period, Days

 

Position Summary: Provide administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collect and process encounter form data. Collect and process encounter form data.  Collect and total oustanding balances and payments for services rendered.  Balance work and computer at end of day.

 

Qualifications

Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

 

Minimum Experience: One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required with minimum of one (1) year medical office setting if charge entry is not required. 

 

Licensure Requirement: None.

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