Covenant Health

Job Title
Patient Service Rep II
Covenant Medical Management
Department Name
Parkway Cardiology Associates






Patient Service Representative, Parkway Cardiology - Oak Ridge, TN 

Full-Time, 80 hours per pay period, Day Shift


Position Summary: Provide administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collect and process encounter form data. Enter charges. Collect and total outstanding balances and payments for services rendered. Balance work and computer at end of day. 


Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.


Minimum ExperienceOne (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required with minimum of one (1) year of medical office setting if charge entry is not required.


Licensure Requirement: None


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