Coordinator Registration- Admitting and Registration
Full Time, 80 Hours Per Pay Period, Variable Shifts (Primary Shift: Monday-Friday 8:30am-5:00pm), Flexible to work various shifts and weekends
Position Summary: Provides daily leadership to Inpatient Admitting, Outpatient Registration, Financial Counseling, Cashier, Customer Service/Appeals and Outpatient Pre-Certification. Provides leadership to all personnel within the department to ensure that all duties are performed accurately and efficiently. Serves as the primary contact for physicians and their staff, nursing managers, and other hospital departments. Actively monitors work product to ensure accuracy rates are maintained. Serves as a communication resource to the Knoxville Business Office Services to ensure all hospital personnel are informed and educated on insurance and compliance requirements. Assists in the interview process to recruit, select, develop and motivate competent staff to ensure the continuance of productivity and positive morale. Takes a lead role in providing excellent customer service to all customers. Focus will be working various audit reports, training of new staff members and overseeing registration accuracy.
Minimum Education: Non specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor’s degree in a directly-related field from an accredited college or university.
Minimum Experience: Two (2) to three (3) years experience in Registration and/or Financial Services area. Knowledge of third party payors and insurance verification required.
Licensure Requirement: None
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