Covenant Health

Patient Service Representative I

Covenant Medical Management
Job Location
Department Name








Patient Service Representative I, Float Pool

PRN/Occasional, day shift. 


Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology



Position Summary:

Provide administrative coverage for the patient service functions related to the operation of a physician practice.  Greets, assists, and directs visitors, patients, and others upon contact at the clinic.  Take appropriate information from patients upon arrival and enters patient demographics. 


Minimum Education

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.


Minimum Experience: One year customer facing/customer service and/or medical office experience preferred. Must have excellent communication skills.


Licensure Requirement: None


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