THIS POSITION IS POSTED FOR CURRENT EMPLOYEES OF COVENANT HEALTH ONLY. IF YOU ARE NOT CURRENTLY EMPLOYED WITH COVENANT HEALTH, PLEASE VISIT www.staffingsolutions.com TO APPLY FOR THIS POSITION.
Patient Account Representative II- OBGYN
Full Time, 80 Hours Per Pay Period, Day Shift
Position Summary:The Patient Account Rep II is responsible for inbound inquiries from patients, family members, insurance carriers or other payment sources. The primary responsibility of the Patient Account Rep II is to provide timely and accurate follow-up in response to these inquiries. The Patient Account Rep II will respond to a minimum of 60 inquiries per day or an equivalent work assignment, contingent upon which functional area within the Business Office the position is assigned. The Patient Account Rep II serves as a resource to Patient Account Rep I’s by providing training and assistance with more complex issues.
Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
Minimum Experience: One (1) to two (2) years experience in Patient Accounts/Customer Service is required. Must meet all requirements of Patient Account Rep I position. Will be expected to perform adequately within the position after working at least three (3) to six (6) months on the job.
Licensure Requirements: None
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